4. Problem Solving & Critical Thinking
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Professionals engage in creative problem-solving, utilizing analytical skills and collaborating with others to generate innovative solutions for complex challenges. |
Me (Self)
| 4.1 | Identify challenges, work toward solutions independently, and seek help when needed to achieve effective outcomes. |
| 4.2 | Evaluate situations to identify underlying causes and develop appropriate solutions. |
| 4.3 | Use structured reasoning and evidence-based approaches to make informed decisions. |
| 4.4 | Anticipate challenges and use critical thinking to mitigate potential risks. |
You (Others)
| 4.5 | Seek diverse perspectives and input to identify and implement effective solutions. |
| 4.6 | Assist colleagues in identifying and resolving challenges to foster team success. |
| 4.7 | Help others think critically, consider alternatives, and improve decision-making |
| 4.8 | Leverage technology to analyze, inform, and resolve challenges effectively. |
We (Organization)
| 4.9 | Actively engage in the organization’s problem-solving processes to drive results. |
| 4.10 | Encourage a data-informed, collaborative approach to solve problems and make decisions. |
| 4.11 | Foster an environment where innovation and critical thinking are encouraged and valued. |
Resources
| Problem Solving Learning Module |
This module, from Support Center for Microsystems Education (SCME), provides an introduction to “a systematic approach to solving problems by using a six-step process.” The module contains information on approaches for solving both simple and complex problems. Students are assessed “throughout the module on their use of a systematic approach to solving problems, their communication skills (written and oral), and their ability to work with others.” This module is divided into the following six units:
The module includes seven instructor guides and six student guides. PDF and DOC versions are provided for all of the guides. |
| Article: Are you solving the Right Problem? – Harvard Business Review (2012) | |
| Article + Video: Nine Problem Solving Processes | |
| Problem Solving Learning Module | Problem Solving Learning Module: An overview of the topic as it relates to post-secondary students as well as several resources that can support educators to embed an awareness and/or development of the topic within the curriculum. |
| Problem Solving Teaching and Learning Materials | Problem solving teaching and learning materials are designed to help enable participants to identify, analyze, propose solutions, and make decisions. Problem solving helps address issues, monitor success, and learn from the experience. |
| Boosting your problem solving skills – Barclays Life Skills | This module will support learners to increase their problem solving skills. It includes a tip sheet on how to apply a six-step problem solving strategy, three problem solving scenarios and an exercise on problem solving in the future. |
| Article: Teaching Problem Solving Skills – University of Waterloo | |
| TED Talk: 5 Steps to Fix Any Problem at Work – Anne Morriss | |
| TED-Ed: 5 tips to improve your critical thinking – Samantha Agoos |